Terms of service

Terms and Conditions

WHO WE ARE
Helen Samuel Savannah ("we," "us," or "our") operates the website www.helensamuelsavannah.com (the "Website"). We are a company offering high-quality men's and women's clothing. This privacy policy outlines how we collect, use, disclose, and protect your personal information.

Acceptance of Terms
By accessing or using our website, you confirm your acceptance of these Terms and Conditions. If you do not agree to these terms, please do not use our website. We reserve the right to modify these terms at any time. Continued use of the website following any changes constitutes your acceptance of the updated terms.

License to Use Our Website
Subject to your compliance with these terms, we grant you a revocable, non-exclusive, non-transferable license to use our website for personal, non-commercial purposes.

Definitions
For clarity, the following terms are defined as follows:

  • Cookie: A small file created by a website and stored in your web browser to identify your device and store preferences such as language or login information.

  • Company: Refers to Drozj Solutions LLC, 2106 House Avenue, Suite 476 Cheyenne, Wyoming 82001 United States, responsible for your data under these terms.

  • Device: Any internet-enabled device such as a phone, tablet, or computer used to access www.helensamuelsavannah.com.

  • Service: Refers to the services provided by Helen Samuel Savannah as described on this platform.

  • Third-Party Service: Refers to advertisers, marketing partners, or other companies that may offer content or products and services of interest to you.

  • Website: The official website of Helen Samuel Savannah, accessible at www.helensamuelsavannah.com.

  • You: Any individual or entity that registers with Helen Samuel Savannah or uses our services.

User Responsibilities
You agree to:

  • Provide accurate, current, and complete information when creating an account or placing an order

  • Maintain the security of your account by protecting your password and restricting access

  • Notify us immediately of any unauthorized use of your account or other security breaches

  • Take full responsibility for all activities under your account

Restrictions
You may not, and may not allow others to:

  • Sell, rent, transfer, or commercially exploit the website or its content

  • Modify, reverse engineer, or create derivative works based on the website or any part of it

  • Remove or alter copyright or trademark notices of Helen Samuel Savannah or its partners

Information We Collect
We may collect personal data when you:

  • Create an account

  • Place an order

  • Subscribe to our newsletter

  • Contact customer support

Types of data collected:

  • Personal identification data: Name, email address, mailing address, phone number

  • Payment information: Credit card details, securely processed via third-party providers

  • Non-personal data: Browser type, device type, IP address, visited pages, time spent on the site

Return and Refund Policy
If you are not satisfied with your purchase, please contact us within 14 days at support@helensamuelsavannah.com for returns or exchanges. Products must be returned in original condition and packaging.

Limitation of Liability
Under no circumstances shall Helen Samuel Savannah be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of the website or any products purchased.

Indemnification
You agree to indemnify and hold harmless Helen Samuel Savannah, its affiliates, and employees from any claims, losses, or damages resulting from your use of the website or violation of these terms.

Your Suggestions
Any feedback, comments, or suggestions ("Suggestions") you submit to Helen Samuel Savannah shall become our sole property. Helen Samuel Savannah is entitled to use these Suggestions without compensation or acknowledgment.

Your Consent
By using our website, registering an account, or placing an order, you agree to these Terms and Conditions.

Links to Other Websites
These Terms and Conditions apply only to our website. We are not responsible for the content or policies of any external websites linked from our site. Please review their privacy policies before interacting with them.

Cookies
Helen Samuel Savannah uses cookies to identify areas of the website you have visited. These cookies improve performance and functionality but are not strictly necessary. Most browsers can be configured to disable cookies, but doing so may affect your experience on the website.

Changes to These Terms
We may update these Terms and Conditions at any time. Changes will be posted on this page with an updated date. We recommend reviewing these terms periodically.

Contact

If you have any questions or concerns about this shipping policy, please contact us:

  • Email: support@helensamuelsavannah.com

  • Phone: +13073108552

  • Address: 2106 House Avenue, Suite 476 Cheyenne, Wyoming 82001 United States

  • Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT+01:00)

  • Contact Form: Click here